1. AC Question's Avatar
    I was setting up security settings on my google account and while i was still busy my phone was locked by android device manager and reported lost or "This phone is lost message" appeared. The password is required and i don't know the password needed since i didn't set up any password. How do i unlock my phone? My email account is (email address removed by Moderator) .
    07-08-2016 03:45 AM
  2. dpham00's Avatar
    Mod Note, Please do not post your email address on this public forum.

    To answer your question, you need to contact the person who's Google account is on the phone and get them to unlock the phone with the Google password.
    pkcable likes this.
    07-08-2016 07:52 AM
  3. pkcable's Avatar
    How did you obtain the phone? The vendor should be able to assist you with proof of purchase.
    07-08-2016 08:07 AM
  4. dpham00's Avatar
    The carrier can help as well, if you bought it from a third party retailer, and it is a carrier model
    pkcable likes this.
    07-08-2016 08:13 AM

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