my hauwei y221 is not rebooting, it just lights and stop on the screen with huawei logo. help mi

[AC Question]

huawei ascend y221 model: HUAWEI Y221-U22

 

[zocster]

Looks like a reload is required

Download it from HUAWEI Consumer - Make it Possible-HUAWEI Official Site-HUAWEI Smartphones

Extract the folder downloaded and copy it to the SD card.
Insert the sd card into the phone.
Press vol up & down key at the same time + power button, then a message installing package comes up.
Then wait until the phone reboots.

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.