1. AC Question's Avatar
    I was using my blue tooth in my truck up until last Tuesday, did the latest update to Marshmallow and now my blue tooth will not stay connected. I have unpaired and repaired the phone several times and it says everything is fine, I will start listening to a song and with in 2 minutes I do not have blue tooth. My phone will say it is still connected but only for the phone not media but my truck will not recognize either. I shut off the truck and turn it back on.... Blue tooth for 2 minutes. I am frustrated. I have read the directions that came with the vehicle as well. I cannot find why this is happening. Any suggestions would be welcome.
    07-08-2016 01:41 PM
  2. VW Maverick's Avatar
    Welcome.
    What device do you have?

    Mav.
    07-08-2016 02:02 PM
  3. Skirt484's Avatar
    I have a Note 4
    07-08-2016 03:06 PM
  4. VW Maverick's Avatar
    Try a cache clear:

    Turn on the Samsung Note 4
    Go to home screen and select the app icon
    Then select on the settings icon
    Browse for the Application Manager
    Display All Tabs by swiping either right or left
    Select on Bluetooth
    Select to stop it forcefully.
    Now clear the cache
    Select clear the Bluetooth data
    Select Ok
    Finally restart the Samsung Note 4

    Mav.
    07-08-2016 03:17 PM

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