1. AC Question's Avatar
    Just bought a refurbished Note 4 and noticed the "Applications" tab of my settings doesnt exist preventing me from changing default applications. Also I have no Samsung Galaxy Apps store but I can still use the gifts and essentials widgets?

    I'm running Android 5.0.1

    Could these issues be related to the condition of the phone? (refurbished)

    Thanks.
    07-08-2016 02:49 PM
  2. paulrf072894's Avatar
    Have you tried to update the software? Or have you done a hard reset when you first received it?

    Posted via the Android Central App
    07-09-2016 01:18 PM
  3. VivaLaVita555's Avatar
    Hi this is the guy who made the post, I got an account now.

    I've checked for updates and none are available and I factory reset my device the day after I got it when I noticed the missing apps. This didn't resolve the issue. I cant manually update the device either as my PC refuses to connect to it.
    07-10-2016 02:37 PM
  4. Rukbat's Avatar
    Bring it into a Best Buy store (in the UK, I think it's called Cellphone Warehouse) or your carrier if they're good - and ask if they could please flash the current OS for you. (You'll lose all your downloaded data, apps, etc., but you'll have a working phone.)
    07-10-2016 05:50 PM

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