1. AC Question's Avatar
    after update my htc one m8 is stuck on bootup screen white background with htc
    in center screen I tried to do factory reset and recover but nothing worked it says
    no image I went to shop where I got the phone but they were no help and also went to a repair shop they could not fix it either I think my self the firmware is wiped from phone because of this update?
    07-09-2016 08:25 AM
  2. Lodingi's Avatar
    How was the phone updated? Did you update over the air through your carrier?
    07-09-2016 08:50 AM
  3. Rukbat's Avatar
    If it's a carrier update, contact them - it's a liability issue. (Basically, they broke your phone, they have to fix or replace it.)

    If you downloaded a file and updated it yourself, you're on your own.
    07-09-2016 11:47 AM

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