1. AC Question's Avatar
    Hi,

    My Samsung S4 died as the battery went completely flat. I tried restarting the phone after charging it but I'm unable to get past this screen. I don't have any password on my phone only a security pattern and have never came across this issue before. I've also checked previous threads for this issue and no one seems to have a solution. Help! any assistance would be greatly appreciated.
    07-10-2016 05:15 AM
  2. belodion's Avatar
    🙋
    It may be requiring you to enter your backup password.
    07-10-2016 07:34 AM

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