1. AC Question's Avatar
    I was surfing the net on my Nexus 5X when the screen just froze. All the buttons did not work and I couldn't navigate back. The phone then went black. Attempts to restart has failed. The phone is only 6 months old. Please help.
    07-13-2016 08:56 PM
  2. VW Maverick's Avatar
    Welcome.
    Try holding the power button for 13-15 seconds and see if it will re-boot from there.

    Mav.
    07-13-2016 09:44 PM

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