1. AC Question's Avatar
    my phone is froze has been or an hour. the screen is on and wont turn off. have tried power button, the home button. and both together, nothing seems to be working.
    07-14-2016 01:15 PM
  2. belodion's Avatar
    Remove and replace the battery if that can be done, otherwise try a simulated battery pull....press Power and Volume Down for half a minute or so.
    If no go, get back to us.
    07-14-2016 06:26 PM

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