1. AC Question's Avatar
    PLEASE HELP... I have my old phone which is a Galaxy s5 active, the screen is black. The phone does come on and the blue light at the top does blink, I am trying to get it to connect with my PC threw the USB port but it will not connect , I have tried more then 1 wire and still nothing. the blue light turned red a couple times but once I pull the battery out and put it back in it was blue again also when I plug it to the computer the computer actually makes a noise as if it is reading it but nothing comes up. PLEASE HELP ME, I have very important photos on the phone from a car accident I have to get to them please.
    07-16-2016 12:50 PM
  2. mehigh101's Avatar
    Welcome to AC!
    Do you have them on the Sd card? You might want to check that. And the black screen is a software problem or a hardware problem?
    Sent from my Samsung Galaxy S7 Edge SM-G935F
    07-16-2016 12:52 PM
  3. lapimpin1820's Avatar
    I had an sd card but I cant find it anywhere, I searched everywhere I cant find it, but I was just able to find the phone on the computer threw the usb but now its saying there isn't anything on the phone at all.. help
    07-16-2016 01:27 PM

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