1. AC Question's Avatar
    I have an LG G4 and I can't remember the password lock I put on it. Tried Android Device Manager. I can locate my phone and send a lock signal. I can change the password and then I get a message that says.."We successfully sent a lock request to your device"... immediately followed by "Since Google has verified that a screen lock is already set, the password you entered won't be needed." This is crazy frustrating as I can't remember the original password in the first place.... :-( Anybody know of any solutions here. I think I'm running either Kitkat or Lollipop.. not 100% sure.
    07-16-2016 02:00 PM
  2. mehigh101's Avatar
    Welcome to AC!
    Factory reset your phone through recovery mode - YOU'LL LOSE ALL YOUR DATA.
    Sent from my Samsung Galaxy S7 Edge SM-G935F
    07-16-2016 02:44 PM

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