Why is my turbo charger not working properly?

[AC Question]

i brought moto g4 plus a month ago, now my charger won't work, i have to push my charger so hard, that i think it might destroy my phone. please help. phone charges instantly when connected to usb, not turbo charged, but it shows charging status instantly. i don't know what to do.

 

[belodion]

Have you contacted the manufacturer's customer support about it?