Trouble customizing

[AC Question]

I bought this on google play and couldn't get it on my watch. I then went to the Gear app on my phone and searched for it and bought it again and added it that way and it works.

The app I bought on Google Play installed an app on my phone to customize, but it doesn't work. Help!!!!!!!!

 

[the tall guy]

What is the app, what is the device?

 

[AlphaTango414]

Much needed details ^^

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