1. ThEdOOrMaN27's Avatar
    My wife has a Sharp aquos (spelling?) which isn't the greatest phone . The issue she is having is; the phone has completely froze and the power button will not power off the phone,restart it,nothing. No buttons do anything and this phone does not have a removable battery. Do we have to just wait until the battery dies to reboot? Or its there another way for the phone to reboot? Or is their another way to restart the phone? Any help would be greatly appreciated. thanks!

    Posted via the Android Central App
    07-18-2016 03:36 PM
  2. belodion's Avatar
    Welcome.

    First, try holding Power and Volume Down for half a minute or so, as a simulated battery pull, until the phone shuts down. If that works, try booting into Recovery for a Cache Partition wipe.
    Laura Knotek likes this.
    07-18-2016 04:00 PM

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