A
AC Question
Hi,
I have an LG G5, only a couple of weeks old and I'm having trouble with the home button on the back.
The fingerprint scanner stopped working, then came back after a factory restore.
I also started having problems with a sometimes unresponsive home/lock button. When locked, it responds straight away with the fingerprint sense to unlock.
However when I go to lock the screen, the button works inconsistently. Mostly, I have to hold the button in quite hard for 3-4 seconds to get it to lock.
Already tried to have it repaired under warranty but they refused due to a scratch/tiny hairline crack on the screen. This happened on the first day and the phone continued to work for 2 weeks before these proble,s started.
Can anyone help??
I have an LG G5, only a couple of weeks old and I'm having trouble with the home button on the back.
The fingerprint scanner stopped working, then came back after a factory restore.
I also started having problems with a sometimes unresponsive home/lock button. When locked, it responds straight away with the fingerprint sense to unlock.
However when I go to lock the screen, the button works inconsistently. Mostly, I have to hold the button in quite hard for 3-4 seconds to get it to lock.
Already tried to have it repaired under warranty but they refused due to a scratch/tiny hairline crack on the screen. This happened on the first day and the phone continued to work for 2 weeks before these proble,s started.
Can anyone help??