1. Reid Geddie's Avatar
    The phone keeps freezing and crashing until I remove the SIM card. Once I remove the SIM card, the phone is fine. I don't understand why it's doing that, does anyone have any ideas on how to fix it? Thank you
    07-21-2016 11:41 PM
  2. belodion's Avatar
    Welcome.

    The card may faulty. Ask your carrier to test it. Otherwise the card reader may be faulty.
    07-22-2016 01:08 AM
  3. Reid Geddie's Avatar
    Welcome.

    The card may faulty. Ask your carrier to test it. Otherwise the card reader may be faulty.
    Will do, thanks!
    07-22-2016 08:24 AM
  4. Eecchhh's Avatar
    Will do, thanks!
    Any update on this? My note4 has been displaying the same behavior and AT&T saying there's nothing they can do until November 2017 when I'm eligible for upgrade. Still owe $395 on the stupid phone thanks to the NEXT program (not salty at allll >_> ) would love to hear what your issue turned out to be.
    10-22-2016 09:40 PM

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