1. AC Question's Avatar
    Pretty simple. Bought a used Fire HD 10 off eBay and it won't let me factory reset because of admnistrator permissions and says to contact them. Obviously I have no idea who that is. How do I get around that?
    07-23-2016 10:12 AM
  2. belodion's Avatar
    Contact Amazon. I had to do that once to help unlock a tablet and they were wonderfully helpful.
    07-23-2016 10:28 AM

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