why is my phone charging after rebooting

[AC Question]

My Samsung J1 Ace only charges after i reboot it...i have to plug in the charger before initiating a reboot....it charges fine but its very frustrating that everytime i have to restart for my phone to charge

 

[the tall guy]

Hi, it sounds like there is an issue with your phone - have you spoken to Samsung about this issue, is the device still under warranty?