1. AC Question's Avatar
    Hi, have a Samsung Galaxy S5 Neo which has had a factory reset not from within Andriod but when the set up starts again its asking for the previous google account, but as that user no longer has the phone we need to remove that. Does anyone know how to get rid of this so I can reallocate the phone.

    Thanks
    07-27-2016 08:13 AM
  2. anon(632115)'s Avatar
    There is no way without those details
  3. anon(632115)'s Avatar
    There is no way without those details
    07-27-2016 08:14 AM

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