i need help to get back into my galaxy grand prime

[genocide419]

it has been hard reset but I don't remember my old google account bc its and old phone and I have to use it to get in the phone now. is there a way around this

 

[anon(632115)]

There is no way around this

 

[AlphaTango414]

One possible work around. If you do not remember your password, get on Google, go to sign in, there should be a forgot password link. Use the email address you used to make a Gmail account with to recover and change your password.

That your best bet.

If you still can't to work, you will need to contact Google customer support and/or service provider.