1. AC Question's Avatar
    So. I own Alcatel One Touch, Android Version 5.1 (Lollipop), Kernel 3.10.72
    I downloaded Pokemon Go just to check it out.
    I enabled "Location", I enabled Wi-Fi, I disabled "Mock Location".
    "Apps" says that Pokemon Go has rights to localization.
    I enabled high-accuracy tracking. I enabled Google Maps in background (don't ask).
    I tried disabling and then disabling GPS/tracking/connectivity etc.
    I tried restarting and reinstalling. I have activated account.
    My sister who is next to me owns older Android, and she apparently can play.
    But I can't.

    Could someone help me out? (please don't quote other websites, they all copy one another, at total there are 5 possible things I could've uniquely tried, and they all failed).

    May someone be willing to assist me in this problem?
    07-30-2016 02:27 PM
  2. srkmagnus's Avatar
    are you receiving any errors while trying to play? we need a nettle more information with regards to the problem or error so that we can help troubleshoot.

    in the meantime, try a clear cache of the device if you haven't already done that.
    07-30-2016 02:30 PM
  3. dpham00's Avatar
    Have you tried to contact us app developer for assistance?
    07-30-2016 02:31 PM
  4. zmfwiosh's Avatar
    are you receiving any errors while trying to play?
    It says "GPS signal not found". I mentioned it in the post. I can't play, I can't even properly catch my first Pokemon because I float in middle of ocean.

    we need a nettle more information with regards to the problem or error so that we can help troubleshoot.
    I don't know what you need.

    in the meantime, try a clear cache of the device if you haven't already done that.
    Done that, I even reset entire device.

    Have you tried to contact us app developer for assistance?
    As I read, I sent them an email.

    That does not mean that I'm not asking for help anymore. If you know anything, please do tell.
    07-30-2016 02:38 PM

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