1. AC Question's Avatar
    I've got a HTC Desire 516 dual sim. It has been two days since this problem showed up and my device has completely got out of order. My SIM card cannot provide services, I can't turn on Wi-fi or mobile data, open my apps or even see the main screen!
    I did several restarts. I did factory reset twice, from both "Settings" app and "Recovery" menu.
    I really don't know what should I do by now! Can you help me, please? I'd really appreciate it.
    07-30-2016 03:16 PM
  2. jeffhaskins's Avatar
    What did you do before the problem started?
    07-30-2016 03:24 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does it happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-22682
    07-30-2016 10:53 PM

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