1. AC Question's Avatar
    Hi

    For some month now all screenshots are just white, empty. It worked fine some month ago.
    I made screnshots using the S-Pen App (Screenshot note), Samsungs own palm gesture (slide hand from side to side), hold 'Power' and 'Home' buttons and screenshot-apps: the resulting screen/file is always just white, independend what I try to screnshot: homescreen, options, website, app.

    Is this a bug in Android?
    Probably a missing or full temp folder?
    Could a third party app prevent screenshots?

    Greetings
    JJJ
    08-01-2016 05:49 AM
  2. the tall guy's Avatar
    Hi, try booting the device in to safe mode, then performing a screenshot capture, if that works then the issue is being caused by a third party app you've installed.
    08-03-2016 04:51 AM

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