1. AC Question's Avatar
    my phone is locked dontto prove that's my phone
    08-01-2016 09:22 AM
  2. belodion's Avatar
    "Dontto"? Tell us what you mean by that and we may be able to advise.
    08-01-2016 09:28 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Are you saying that it's asking for your Samsung account? Are you typing in your Samsung account information? Did you factory reset this phone without removing the existing Samsung account first? If so, this is Samsung's Factory Reset Protection feature, that discourages thieves from swiping a phone and doing a factory reset to make it their own.
    08-01-2016 01:15 PM
  4. Tim1954's Avatar
    Mmmm I'm always highly suspicious of the " ppl locking themselves out of phone" story....
    08-01-2016 07:47 PM

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