B Diddy,
SD Insight says it is an invalid card.
My computer can read and write to the card.
I used Windows 10 utility for disk repair and it reported that it fixed some errors.
My old Galaxy S2 running Cyanogenmod 10.0 can read and write to the sd card as well.
Both the S4 and the S2 reported 62.5 GB total space on the card.
Went to Best Buy and asked the Samsung rep for help. He was a bit befuddled by the layout of the Google phone, but he kept at it. His first statement was "your card is bad." So I bought a new 64 GB Samsung card and put it into the S4. The device could read it but not write to it. Just like my invalid card. He gave me my $$ back. Then he reverted to "your phone must be bad." (Frankly, I was underwhelmed by that.) I'd believe that there is something goofy with my copy of Android 5.1 (came ota from TMobie last Oct) before I'd believe the phone was bad. The rep also erased the sd card, but could not format it because that option is not available on this phone. After erasing, unmonting, power down, he removed the sd card put it back in and booted. The sd card mounted on reboot, and it now shows 67GB total space. I queried him on what I have read on various forums: that Samsung phones have a history of trashing sd cards, his reply was that's not true, its rare and usually is operator error. I guess the internet lied to me once more. But who to believe?
Anyway, my theory now is that maybe my ota copy of Android 5.1 is corrupted somehow. My previous experience with factory reset (different phone, not Samsung) was that factory reset does not touch the system files. So that won't help me. Anyone know if I might fix this safely by flushing system cache and maybe the delvik (sp?) cache?
And if not, where can I find detailed instructions for how to find another copy of Android 5.1 to download and how to install it? (I will of course, check with TMobile, but I'm not expecting any help from them. So I think I'm on my own.)