1. AC Question's Avatar
    Heyneed help &answers,i was in my text message and buddy of mines sent me a picture text when i tapped on the image it said Unfortunately Cloud agent has stopped working can anyone help me out i Googled search for answers but no luck can some one help me out by the way i have a note 3 Samsung....help asap please
    08-03-2016 02:34 AM
  2. 1DaveIdeas's Avatar
    Having the same problem, if you hit OK enough, you can get past... Also move around, it seems to be associated with signal but I'm not sure about that... Waiting for an answer...
    08-03-2016 05:54 AM
  3. Q and Lari's Avatar
    I had the same issue last night and same phone. The error was associated with Dropbox app. I went to settings/general/applications/ running/DROPBOX and clicked disabled. On the other DROPBOX option I clicked FORCESTOP. The error message was then gone. I dont really care about using dropbox because I have an SD card. hope it works for you as well.


    Heyneed help &answers,i was in my text message and buddy of mines sent me a picture text when i tapped on the image it said Unfortunately Cloud agent has stopped working can anyone help me out i Googled search for answers but no luck can some one help me out by the way i have a note 3 Samsung....help asap please
    08-03-2016 06:00 AM
  4. Hdavis115's Avatar
    Thank you! This fixed my problem
    08-03-2016 06:37 AM
  5. Gnetsa's Avatar
    Also got the same problem since today. Still can see pictures, but getting the notification all the time. I have Note 3 neo.
    I disabled dropbox and forced it to stop, but I still have the same problem.
    08-03-2016 09:27 AM
  6. MastaCow53's Avatar
    I'm getting the same thing on my Note 3, started last night. Disabled Dropbox, deleted it's updates, still have the problem. Funny how this happens on the day the Note 7 is announced. Hmmm....
    08-03-2016 10:00 AM
  7. Dovess777's Avatar
    I went to my Gallery a few minutes ago and same message popped up on me and and the only option appears to be to hit OK and then it automatically shuts down my gallery. And every time I go back in the same thing happened so I tried restarting my phone, scanning my device/apps for malware using Lookout and Avast and running my CC cleaner. All was fine on that end but it keeps happening. I went into my settings to my default apps and found the cloud agent there's no update option it appears to be running when I look at it from there the only option is 'Force Stop' which I don't want to do because I know for sure that will create problems. I'm trying to find some answers myself.
    08-03-2016 02:40 PM
  8. Dovess777's Avatar
    Right? !
    08-03-2016 02:45 PM
  9. belodion's Avatar
    Right? !
    Right, and welcome.

    Try the fix suggested here....sign out and sign back in. How do I fix error message "Unfortunately CloudAgent has stopped"?

    Let us know if it works.
    08-03-2016 03:02 PM
  10. dontbugme99991231's Avatar
    08-03-2016 03:04 PM
  11. mp2021's Avatar
    Did you restart your phone? It worked for me.
    08-03-2016 03:29 PM
  12. cindy77's Avatar
    How do I correct this from popping up on my note 3?
    08-03-2016 04:09 PM
  13. cindy77's Avatar
    Yes
    08-03-2016 04:10 PM
  14. cindy77's Avatar
    Didn't work for me.
    08-03-2016 04:11 PM
  15. EvilLittleThing's Avatar
    I have had this problem since last night (Aug 2, 2016). Signing out of Dropbox stopped the error message from popping up. But my life is bad when I don't have Dropbox on my phone, so I signed back in. So far, so good. To prove it, here is a picture of my cat that I took with my phone, uploaded to Dropbox, and then attached from Dropbox to this forum post (using my computer). The diet chow is seems to be working.

    Cloud agent stopped working why-20160803_183507.jpg
    belodion and gassertf like this.
    08-03-2016 05:47 PM
  16. Johan Kruuse's Avatar
    I tried the Dropbox solution. Worked like a charm. Thanks a ton for the info.
    08-04-2016 07:27 AM
  17. Blueeyes1973's Avatar
    Had the same problem for 2days now on the galaxy S3.
    08-04-2016 11:56 AM
  18. AshliBanks's Avatar
    Hey guys, for me, Dropbox is the issue. I signed out and then signed back in and the problem is gone. Please send a message to Dropbox at dropbox.com/support or tweet @DropboxSupport telling them about your issue so that they can update the app to properly fix the issue.
    08-04-2016 12:29 PM
  19. sambamm2010's Avatar
    I tried everything, i have even uninstalled dropbox all together but i still have the same problem. The problem is still there when I'm not on WiFi. I even uninstalled Pokémon Go because someone mentioned it occurring after the update. Still I'm dealing with this mssg and can't open gallery and view my pictures. Has anyone figured out the real problem? It's not Dropbox. My phone is a Note 3 on Sprint's network.
    BETA01 likes this.
    08-04-2016 05:48 PM
  20. BETA01's Avatar
    If I had your (sambamm2010) issue, I would reinstall and login to same dropbox account. After that go into your android gallery look for elipse (3dots) and choose settings -cloud sync and disconnect/remove the dropbox connection. After that reboot the phone. At this point if the problem persists, uninstall dropbox and reboot the phone. This should clear the issue. I think your dropbox connect to android gallery is corrupted and why you cant access the gallery now.

    The key to the resolution is that you should disconnect the android gallery from dropbox sync FIRST before you remove dropbox. Why? Dropbox app cant make a call to the gallery settings to remove sync connection during uninstall process.

    I would leave Pokemon Go off because it is not secure and can give location data.- says a non-gamer

    GL
    08-04-2016 08:11 PM
  21. Nick Manders's Avatar
    Hi All

    Fix

    Sign out of Dropbox and then sign back in.
    Didn't think it would work ....but it did. Great Fix

    Nick
    08-05-2016 01:43 AM
  22. gassertf's Avatar
    The dropbox solution worked for my note 2 as well. Thanks guys
    08-05-2016 03:18 AM
  23. officejudge's Avatar
    This happened with the Update of Samsung Knox Security. It has nothing to do with Dropbox or Gallery. Here's the fix
    1) Go to Application Manager under ALL look for com.sec.enterprise.knox... and com.sec.knox eventsmanager and do a FORCE Stop.
    2) Also under DOWNLOADED goto Security Policy Updates and do a FORCE STOP to stop the irritating notification "An application has been forced to stop for an unauthorized attempt to access system in your device" that appears for no reason.
    08-06-2016 04:08 AM

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