1. AC Question's Avatar
    When I connect to the public wifi at work, a login page pops up for me to enter my username and password. I misspelled the username so I am trying to find out how to delete it from the drop-down list that pops up when I tap on the username field.

    I have a Samsung Galaxy S7. I went through and deleted the saved logins/passwords from Chrome and other browsers installed on my phone (Samsung's built-in Internet app) but it didn't get rid of the saved logins. I am suspecting that when the pop-up appears, it is not the browser but some built in feature in Settings. That's because when I look at recent apps, the logo of the app that opens the login page is the green android, not any of my browsers.
    08-04-2016 11:41 AM
  2. Guytronic's Avatar
    If it's saved in the Wi-Fi networks under the settings options on your phone that's where I believe you should be able to delete or change the username/password for that particular public network.
    08-04-2016 12:25 PM
  3. stevie321's Avatar
    If it's saved in the Wi-Fi networks under the settings options on your phone that's where I believe you should be able to delete or change the username/password for that particular public network.
    I'm the one who asked the original question. Where do I find the usernames and passwords you are talking about? I clicked on "Wi-Fi" through Settings but don't see that option anywhere. Just to clarify, there is no password required to connect to the network but once you are connected, you need to enter a username and password through the browser before you get internet access
    08-04-2016 12:58 PM
  4. Guytronic's Avatar
    Not sure if your S7 is like this:
    Delete saved login in drop-down list on public-wifi login page-screenshot_2016-08-04-12-50-49.jpg
    When I look at Wi-Fi under settings I see the above.

    Delete saved login in drop-down list on public-wifi login page-screenshot_2016-08-04-12-51-38.jpg
    Tapping on the dots brings up 3 options.
    When I tap "Saved Wi-Fi" I see any recent Wi-Fi network I've connected to:
    Delete saved login in drop-down list on public-wifi login page-screenshot_2016-08-04-12-51-24.jpg

    Tapping on anything in Saved Wi-Fi allows you to connect of forget that network.
    I was thinking if you got to your work Wi-Fi this way you could choose "Forget" and start over.

    (The above is from my LG G4)
    08-04-2016 03:05 PM
  5. stevie321's Avatar
    No it doesn't look like that. My phone is a Galaxy S7 with Android 6.0. It has a "more" button on the top right but doesn't have an option to look at saved wi-fi networks. I don't think it would be there anyway because the network itself has no username or password. It's like the wifi at an airport or Starbucks where you can connect easily but have to login or just accept some user agreement via your browser before you are connected to the internet.
    08-04-2016 03:40 PM
  6. Guytronic's Avatar
    You might want to ask in the S7 forum section.
    You'll get better help there:
    Samsung Galaxy S7 - Android Forums at AndroidCentral.com


    Sorry I couldn't help.
    08-04-2016 05:12 PM
  7. Javier P's Avatar
    I'm the one who asked the original question. Where do I find the usernames and passwords you are talking about? I clicked on "Wi-Fi" through Settings but don't see that option anywhere. Just to clarify, there is no password required to connect to the network but once you are connected, you need to enter a username and password through the browser before you get internet access
    Hello Stevie, welcome to the forums. I think you're talking about the captive portal login. I use a couple of WiFi networks with this login system, but I won't be able to test a couple of things until tomorrow night.

    I guess your previous usernames and passwords could be saved in the CaptivePortalLogin app, that you can find in settings - apps - all. I'll clear data for this app and see if next time I get the login screen my username list is still there. I've never tried this before so I can't tell you to do the same. I'll let you know how it goes.

    If you feel adventurous you can try it, but don't blame me if something goes wrong
    08-04-2016 06:46 PM
  8. Javier P's Avatar
    Just did it. I'll tell you how it goes.

    08-04-2016 06:49 PM
  9. Javier P's Avatar
    Confirmed. Managed to get the login screen this morning. Clearing data for the CaptivePortalLogin app removed ALL my previous usernames and had to enter the credentials again. No other side effects noticed. Tell us if it works for you.
    08-05-2016 08:56 AM
  10. stevie321's Avatar
    Confirmed. Managed to get the login screen this morning. Clearing data for the CaptivePortalLogin app removed ALL my previous usernames and had to enter the credentials again. No other side effects noticed. Tell us if it works for you.
    Thanks I did what you told. Looks promising as there was a bit of data to delete but wasn't in the office today to test out the public wifi login. I will try Monday and let you know if it worked.
    Javier P likes this.
    08-05-2016 05:21 PM
  11. stevie321's Avatar
    Thanks I did what you told. Looks promising as there was a bit of data to delete but wasn't in the office today to test out the public wifi login. I will try Monday and let you know if it worked.
    Confirmed. It did the trick. Thanks for the help
    Javier P likes this.
    08-08-2016 10:07 AM
  12. Javier P's Avatar
    Confirmed. It did the trick. Thanks for the help
    Glad it helped and thanks for the follow up! See you around the forums.
    08-08-2016 02:26 PM

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