1. Marie Nelson1's Avatar
    I got notification on an "app compatibility update" yesterday, 08/05/16. I've downloaded it & it is now sitting in my idle apps waiting to be installed. Periodically a window pops up instructing me to restart my device to complete the installation. The thing is, I can not find any valid info on it. I'm unsure whether or not I should install. Running Marshmallow 6.0 on T-Mobile LG G3. Does anyone have info on this update?
    08-06-2016 10:46 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! The next time the reminder window shows up, take a screenshot and show it to us: http://forums.androidcentral.com/amb...d-central.html
    08-07-2016 12:35 AM
  3. Marie Nelson1's Avatar
    Here are two screenshots related to the question I previously posted. When I tap the notification in the peek view I then see the box giving me the option to select "later" or "restart".

    Posted via the Android Central App
    Attached Thumbnails Is "app compatibility update version 20160722" legit?-8833.jpg  
    08-07-2016 04:28 AM
  4. Marie Nelson1's Avatar
    Well, let's try this once more. I had two screenshots on the last reply. Don't know what happened to the second one.

    Posted via the Android Central App
    Attached Thumbnails Is "app compatibility update version 20160722" legit?-8837.jpg  
    08-07-2016 04:30 AM
  5. B. Diddy's Avatar
    Swipe down the notification panel, long-press the update notification, and tap App Info. What does it show you?
    08-07-2016 01:50 PM
  6. Marie Nelson1's Avatar
    I've sent a screenshot of the notification panel after a long press. It did not result in the ability to tap "app info" or anything else.

    Posted via the Android Central App
    Attached Thumbnails Is "app compatibility update version 20160722" legit?-8843.jpg  
    08-07-2016 02:35 PM
  7. Marie Nelson1's Avatar
    I accessed app info via the general settings tab. It appears that this may be an update for a "compatibility app" that was previously installed. I have not restarted my device yet.

    Posted via the Android Central App
    Attached Thumbnails Is "app compatibility update version 20160722" legit?-8849.jpg  
    08-07-2016 04:20 PM
  8. Marie Nelson1's Avatar
    Just realized that you're not seeing the top of the app info screen so I've sent another shot.

    Posted via the Android Central App
    Attached Thumbnails Is "app compatibility update version 20160722" legit?-1132594704.jpg  
    08-07-2016 04:27 PM
  9. B. Diddy's Avatar
    It sounds legit--other people are seeing this: https://www.reddit.com/r/LGG3/commen...ile_g3_anyone/

    Realistically, if this were a malware package, it would be asking you to install it, not restart. What happens if you power off, then power back on (instead of tapping that Restart button)? Does it keep prompting you afterwards?
    08-07-2016 10:32 PM

Similar Threads

  1. Replies: 10
    Last Post: 08-26-2016, 02:45 AM
  2. Preinstalled app delete
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-07-2016, 12:52 AM
  3. Is there any way to restore corrupted images and videos?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-06-2016, 12:52 PM
  4. Replies: 2
    Last Post: 08-06-2016, 10:55 AM
  5. Why Samsung pay is in Google play?
    By Changcheng Tu in forum Ask a Question
    Replies: 0
    Last Post: 08-06-2016, 09:52 AM
LINK TO POST COPIED TO CLIPBOARD