1. AC Question's Avatar
    When I try and set my lock screen to anything besides swipe to unlock, it will not register it. For example, I set up for pin & Once I lock my phone, it can be unlocked with just a swipe. I've tried the other lock options like the pasword and pattern but I have the same outcome. I've update my J5 from lolipop to marshmallow recently.

    Please help. Thanks.
    08-06-2016 04:12 PM
  2. belodion's Avatar
    Try booting into Safe Mode....a third-party app may be causing trouble.
    08-06-2016 05:29 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Are you sure the time interval between when the screen turns off and when it locks is set to something short? It's usually in Settings>Lock Screen>Automatically Lock​.
    Laura Knotek likes this.
    08-06-2016 11:18 PM
  4. Akram284's Avatar
    I reset my phone twise.
    Same problem exist.
    08-07-2016 12:05 AM
  5. Akram284's Avatar
    There is no option like automatically lock
    08-07-2016 12:07 AM
  6. B. Diddy's Avatar
    If you go to Settings>Lock Screen & Security, what options do you see? Is there an Other Security Settings? What's in there?
    08-07-2016 02:58 AM
  7. Akram284's Avatar
    In other seurity settings,
    1.set up sim card lock
    2.security policy update
    3.device administrator
    4.storage type
    5.view security certificate
    6.user certificate
    7.install from devise storage
    8.clear credential

    Anvanced
    Pin window
    Usage data acces
    Notification acces
    Do not diaturb permision
    08-07-2016 10:32 AM
  8. B. Diddy's Avatar
    Ok, what about just in the Lockscreen & Security menu?

    Also, tell us what you see in the Settings>Display menu (or show us a screenshot: http://forums.androidcentral.com/amb...d-central.html).
    08-07-2016 01:49 PM
  9. Akram284's Avatar
    Here are the screen shots

    Posted via the Android Central App
    Attached Thumbnails Cant lock my phone using Lock screen and security-15119.jpg  
    08-07-2016 04:45 PM
  10. Akram284's Avatar
    Display

    Posted via the Android Central App
    Attached Thumbnails Cant lock my phone using Lock screen and security-15120.jpg  
    08-07-2016 04:49 PM
  11. Akram284's Avatar
    Lock types

    Posted via the Android Central App
    Attached Thumbnails Cant lock my phone using Lock screen and security-15117.jpg  
    08-07-2016 04:50 PM
  12. Akram284's Avatar
    Lock screen & security

    Posted via the Android Central App
    Attached Thumbnails Cant lock my phone using Lock screen and security-15116.jpg  
    08-07-2016 04:51 PM
  13. B. Diddy's Avatar
    Set the screen lock type to password or pattern. Then look at the Lock Screen & Security menu again. See if the Automatically Lock option shows up now.
    Laura Knotek likes this.
    08-07-2016 10:36 PM
  14. Akram284's Avatar
    Its not change into any other option. After select done its remain swipe

    Posted via the Android Central App
    08-08-2016 01:22 AM
  15. B. Diddy's Avatar
    This is unusual. Belodion had previously suggested booting into Safe Mode, but you responded by saying you did a couple of resets. This isn't always the same, since apps can reinstall automatically after a factory reset. Safe Mode will make sure any 3rd party app that wasn't preinstalled is temporarily disabled, in case it's causing problems.

    Also, what happens if you turn the screen off, then wait about 30 minutes, and turn the screen on again? Is it still only swipe to unlock, or does the screen lock appear this time?
    08-08-2016 03:15 PM
  16. Akram284's Avatar
    Its still remain swipe

    Posted via the Android Central App
    08-09-2016 04:09 AM
  17. belodion's Avatar
    Have you tried Clear Credentials before changing your lock method ?
    08-09-2016 07:10 AM
  18. Akram284's Avatar
    Cant use it

    Posted via the Android Central App
    Attached Thumbnails Cant lock my phone using Lock screen and security-15630.jpg  
    08-09-2016 11:57 AM
  19. B. Diddy's Avatar
    Its still remain swipe

    Posted via the Android Central App
    Sorry, just want to be sure--does this mean you tried Safe Mode?
    08-09-2016 06:29 PM
  20. GRIMWALD's Avatar
    There was a discussion shortly after the update landed concerning this issue but I don't remember where the discussion took place.
    One individual found a solution by disabling an app. called "Call lock" but if you have already perused the Safe Mode option and found no joy. I would say this option has been ruled out. Unless locks are separate and abide by different rules.
    A second individual's final solution, involved going the route of "Odin" and re-flashing a stock Rom but I don't remember if he went back to his old OS, or just re-flashed the current OS version.

    GRIM
    belodion likes this.
    08-09-2016 07:01 PM
  21. Akram284's Avatar
    There was a discussion shortly after the update landed concerning this issue but I don't remember where the discussion took place.
    One individual found a solution by disabling an app. called "Call lock" but if you have already perused the Safe Mode option and found no joy. I would say this option has been ruled out. Unless locks are separate and abide by different rules.
    A second individual's final solution, involved going the route of "Odin" and re-flashing a stock Rom but I don't remember if he went back to his old OS, or just re-flashed the current OS version.

    GRIM
    I also tried that method 2 times. re flash my curent os(marsmellow) with 'odin' method and 'smart share'

    Posted via the Android Central App
    08-10-2016 12:39 AM
  22. Akram284's Avatar
    Sorry, just want to be sure--does this mean you tried Safe Mode?
    I tried safe mode couple of times

    Posted via the Android Central App
    Attached Thumbnails Cant lock my phone using Lock screen and security-15706.jpg  
    08-10-2016 01:57 AM
  23. B. Diddy's Avatar
    Close to stumped on this one. You don't use this phone for work, do you? That is, it doesn't have any special security credentials for work?
    08-10-2016 02:28 AM
  24. Akram284's Avatar
    Thn plz sugest me a good screen lock app

    Posted via the Android Central App
    08-10-2016 10:22 AM
  25. Akram284's Avatar
    Problem solved.
    I complained about ths to samsung &
    Ystrday i recieved a small updat from samsung. Nw its working. I can lock my phone nw.
    Thanks guys for ur valuable advices.....😊
    belodion and B. Diddy like this.
    08-14-2016 05:45 AM

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