1. AC Question's Avatar
    Samsung Tab S2 9.2" Android 6.0.1
    Occasionally, I want to save to PDF an interesting page whike I browse with Chrome. But I get a message: Unfortunately print spooler has stopped"

    I suspect some other app gets in the way, because the error onky started to come up recently. It goes away after a restart, but then it happens again. Could be a Google Cloud or a Microsoft OneDrive, but these are just suspicions.

    Elsewhere, when I try to get into Gallery, I get "Cloud agent has stopped". Where do these errors come from?
    08-06-2016 07:42 PM
  2. Guytronic's Avatar
    It's probably the Cloud Agent error causing the spooler bug.
    Have you tried adding a print service from Play?
    08-06-2016 09:29 PM
  3. andrew_sc_syd's Avatar
    I am who asked above, unaware I already had an account.
    Is the Cloud Agent part of the operating system? Or is it an app?
    My printer does not support printing from the Android or Cloud, but paper is not the goal here. I just want to Save As Pdf from Chrome.
    08-06-2016 10:18 PM
  4. Guytronic's Avatar
    The cloud agent fix is here:
    How do I fix error message "Unfortunately CloudAgent has stopped"?

    From what I read around the forums an update from Samsung pushed a bug into a number of devices.
    Do you see any pending updates for cloud apps or whatever you use to read PDF's?
    08-06-2016 10:37 PM

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