1. AC Question's Avatar
    I used to be able to connect USB cable, select the camera and copy pictures over to the laptop. Now when I connect the cable the Photos App pops up, says there are no pictures to transfer. I can find the phone on the "This PC" but when I click on it there are no files showing. I have not been able to find MTP or PTP options, if that is what I need to do. Help please.....
    08-06-2016 08:42 PM
  2. Kelly Kearns's Avatar
    I used to be able to connect USB cable, select the camera and copy pictures over to the laptop. Now when I connect the cable the Photos App pops up, says there are no pictures to transfer. I can find the phone on the "This PC" but when I click on it there are no files showing. I have not been able to find MTP or PTP options, if that is what I need to do. Help please.....
    Welcome to the forums!

    Have you updated to Marshmallow? If so, if you pull down the notification shade is the MTP option there?
    B. Diddy likes this.
    08-06-2016 08:45 PM

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