Why aren't my softkeys working? and other issues after loop rebooting problem.

A

AC Question

my phone started doing a loop reboot, after re setting several times in several all but factory reset(I don't want to loose all my info and setings). my softkeys aren't working. and the screen is not very responsive(jerky scrolling.

softkeys: the recent (tab) button and back arrow keys.

also when i press power button it takes a few seconds to turn on. a lot slower than before.

When i plug in my phone it doesn't show it's charging and the % stays the same all day.