1. AC Question's Avatar
    The phone is off goes straight to voice mail,,, someone if you can help
    08-08-2016 12:36 AM
  2. hallux's Avatar
    If the phone is off, the best you'll get is the last known location. Both Android Device Manager and a feature of the Samsung account allow for this. However, you need to have set them up in order for this to work.

    Android device manager: https://www.google.com/android/devicemanager
    Samsung: https://findmymobile.samsung.com/
    08-08-2016 04:49 AM

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