1. AC Question's Avatar
    Hi ,

    I use Samsung Galaxy Note 4 . Suddenly from yesterday , My fast charging doesn't work and it takes hours and hours to charge my cell phone .
    Also , My battery drains real quickly .

    What might be the problem ? Any ways to fix this ?

    Thanks in advance .
    08-08-2016 10:23 PM
  2. KickinLady's Avatar
    I don't know if you found a solution, but after going to two different Sprint stores, I finally went to a Samsung Customer Service store. They tested the charging port, my original fast charger, etc., but found nothing wrong. Finally, I suggested they test the battery. It failed. I now have a new battery and it's fast charging again (yay!). I was also advised not to let the phone charge overnight, as they have a tendency to overcharge, killing the battery.
    01-16-2017 09:16 PM

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