Speaker not working on my Nexus 5X

[AC Question]

speaker not working

Recently purchased used Nexus 5X. Everything on the phone works EXCEPT for the speaker. First initial turning on I get notification the phone was signed up for the beta- test of Android N. . Wiped Cache and data and factory reset. Still no luck. Replaced speaker. Still no luck. Owner said that they Opted-out of beta test. Phone android version still listed as "N". No prompts to update or re-install or back-up to original .
Any help would be greatly appreciated.

 

[Chris Parsons]

if you replaced the speaker entirely and it's still not working, well, that's pretty strange. There might be something else wrong with the device.