A
AC Question
I've been having issues with my phone for almost a week now. It's a Lg Sunset, and certain apps have stopped working efficiently or at all.
It started with Pokemon go infinitely loading and then Youtube started acting up too. I would have to restart the app to get it to work.
I wasn't thinking about a reset until today when the google Play store completely stopped working. Whenever I try to get into it I just get a white screen, not even a loading sign.
So I think the easiest thing to do would be a factory rest, but I'm not sure what that will do to my apps. After the reset when I reinstall the apps is there a way to ensure that I keep the progress I've made in them? Also what's the best way to back everything up? I have my phone synced to my google account, but i've heard that that may not save everything efficiently.
Also if anyone has a suggestion other than a factory reset I'm all ears.
Thank you
It started with Pokemon go infinitely loading and then Youtube started acting up too. I would have to restart the app to get it to work.
I wasn't thinking about a reset until today when the google Play store completely stopped working. Whenever I try to get into it I just get a white screen, not even a loading sign.
So I think the easiest thing to do would be a factory rest, but I'm not sure what that will do to my apps. After the reset when I reinstall the apps is there a way to ensure that I keep the progress I've made in them? Also what's the best way to back everything up? I have my phone synced to my google account, but i've heard that that may not save everything efficiently.
Also if anyone has a suggestion other than a factory reset I'm all ears.
Thank you