1. AC Question's Avatar
    I've woken up this morning and my phone is stuck on the 'Samsung Galaxy S6 Powered by Android' phone start-up screen. I have tried various ways of getting into the phone i.e. resetting it, trying to turn the power off by holding down home, power and volume up/down, holding volume up & down. As soon as the phone goes to turn off it automatically reboots.

    I've tried to get into the recovery screen by pressing volume up & power and volume up, power & home button. None of these are working, I believe it may have tried to install a system update whilst I was asleep and it's crashed half-way through. I've put it on charge and left it, it has enough charge on it to be able to boot but none of these methods are working.

    Please can someone help?
    08-10-2016 03:20 AM

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