1. AC Question's Avatar
    Hey Guys!

    Can someone help me with this plz?

    My note 4 after i updated the Marshmallow system, when i try to call on facebook/viber etc.. says that " An internet connection required to complete this action" even when the wifi is connected ?? takes many times to work.

    Another thing: when it gets connected sometimes, when i am in a internet-call and then lock the phone or close the phone cover , the internet stops and the phone sleeps and the call drops! so basically i need to have the phone on and not locked and so i have to hold it opened all the time ???

    Does this have something to do with the system or what ?

    Pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeease help
    08-10-2016 05:28 AM
  2. Kelly Kearns's Avatar
    Welcome to the forums!

    Open the wifi under settings, and the more menu at the top. Choose advanced, make sure never sleep is on. I have mine set to turn off when phone is sleeping.
    08-10-2016 05:46 AM

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