1. AC Question's Avatar
    Since your software up grade my samsung key is not recognised. Instructions for clearing the cashe did not work as no Android appeared nor any menue, just kept opening. You would think Samsung would have done a simple check to make sure they did not do something so basic as this. Pathetic.
    08-10-2016 03:39 PM
  2. Javier P's Avatar
    Welcome to Android Central. This is a fan based forum and not related to Samsung or Google. If you give us more details we could try to help you out. What device and android version do you have? What instructions are not working?
    08-10-2016 03:45 PM

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