1. AC Question's Avatar
    it has been only a month since i purchased a samsung galaxy j7. however, one evening my device' screen automatically became blank and never showed any thing on the screen. i could only feel vibration but the device did not turn on when i did power on and off button. please help me to solve my problem.
    08-12-2016 11:00 AM
  2. belodion's Avatar
    It may be a hardware failure.
    08-12-2016 12:53 PM
  3. ward1941uk's Avatar
    The same thing happened to me. I took the battery out, pressed the on/off button for about a minute and then replaced it. I pressed the on/ offf button again and the phone vibrated but didn't boot up. I connected it to my PC and that recognized it but didn't show any files.

    When I held the on/off button down the phone buzzed again and the PC no longer detected it. I went to a mobile phone shop and they said that the LCD screen had gone but I doubted him and came away because there is no crack or anything to indicate a damaged screen. The phone has been sent away to have the fault diagnosed.

    ward1941uk
    11-03-2016 01:00 PM

Similar Threads

  1. Replies: 2
    Last Post: 08-19-2016, 10:15 AM
  2. missing folder/files samsung galaxy tab S2
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-19-2016, 05:09 AM
  3. Why are some of my contacts being erased?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-19-2016, 05:09 AM
  4. Replies: 1
    Last Post: 08-19-2016, 05:07 AM
  5. My contact list being shared
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 08-12-2016, 02:04 PM
LINK TO POST COPIED TO CLIPBOARD