1. AC Question's Avatar
    hey....need help
    i jus had a problem with ma htc desire 816 dual dat i have updated to 6.0 os.....now i cant turn on d phone now.....so i jus switched to htc m8 eye...when insert the converted memory card into slot its showing sd card not formated...but i have huge amt of files on it.....so is there any possibility to retriev my data from...
    Regards......shaad
    08-13-2016 12:42 PM
  2. the tall guy's Avatar
    Hi, have you tried putting the SD card in to a pc or laptop and seeing if you can view the files that way?
    08-19-2016 09:02 AM
  3. anon(632115)'s Avatar
    There is no chance. When you convert to adoptable storage, the data is encrypted and the file format won't even be recognised in a PC. The decryption key is found in the device that created the key. If you cant get that device to work without a factory reset, your data is inaccessible since a factory reset will result in a different key being created.
    08-19-2016 09:24 AM

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