1. AC Question's Avatar
    I live about 900 kilometers from my 82 year old mother. She uses a Samsung Tab 8.0 for basic functions like WhatsApp, Facebook, Gmail etc. using a 3G sim card. She often runs into problems using the device and correcting it over telephonic instructions is a pain just as requesting her neighbours to set it right is an obligation.
    Is there anyway I can remote connect to her device from my laptop or even my smartphone to help her out?
    I have tried team-viewer but keep encountering a message that says her device does not accept incoming connections. This is something I have not been able to resolve.
    Some proven help techniques would be sincerely appreciated.
    08-14-2016 12:39 AM
  2. the tall guy's Avatar
    Hi, did you manage to find an answer to this? this would be a very handy app to have created.
    08-19-2016 08:56 AM
  3. zilinux's Avatar
    Hello,

    Up to today i had a similar question and found an answer - Team Viewer QuickSupport. Regular version of TeamViewer won't control Android devices from PC's, altough viceversa is not problem, but this one is what i'm looked for, good luck!
    09-04-2016 02:58 PM

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