1. AC Question's Avatar
    I have a samsung galaxy s6 and the on/off button on the right side doesn't work, so I can't turn it on or off. The main button on the bottom on the phone is also not working so I can't go back to the home screen. Help. Thanks.
    08-15-2016 11:02 AM
  2. Kyle Ingham's Avatar
    Hi,
    Sorry to hear about this but I can give you a few troubleshooting options

    Firstly, have you tried to hold Power + Volume down? I understand the button doesn't work, but it may be a case of the phone going unresponsive

    Secondly, have you installed any applications that could of caused this issue? If so, remove them.

    Last but not least! A simple factory reset could do the job if the other two options didn't work. If none of the three worked, I would highly recommend taking in your device to Samsung for servicing.

    Good luck!
    08-15-2016 11:13 AM

Similar Threads

  1. Does the Note 7 have a front speaker?
    By catloverplayer in forum Samsung Galaxy Note 7
    Replies: 4
    Last Post: 08-16-2016, 03:41 PM
  2. Notifications that are noticeable from across the room?
    By ch5220 in forum Moto Z & Moto Z Droid Edition
    Replies: 1
    Last Post: 08-16-2016, 03:03 AM
  3. Replies: 0
    Last Post: 08-15-2016, 10:42 AM
  4. Warranty for the Galaxy S5 car charger?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 08-15-2016, 10:42 AM
  5. [FREE] Feed The Birds
    By RealstormApps in forum Android Games
    Replies: 0
    Last Post: 08-15-2016, 10:17 AM
LINK TO POST COPIED TO CLIPBOARD