1. AC Question's Avatar
    Description of what is Happening:
    With the cable connected, the phone starts to charge normally, but it does not warn that on a PC (to choose the USB mode), it still like it was connected in a normal charger. The computer recognizes that something was connected, however warns "Unrecognized device".

    Things I noticed:
    - In Bootloader mode, the last line, which was supposed to say "connected to USB", it says, "USB cable connect", like it was not recognizing the cable.
    - Sometimes, and rarely, he returns to connect normally, and even moving the cable it remains connected, however, when i trying to remove and connect again, it comes back to the same problem.
    - if i try to turn off the screen, open some app, or do whatever thing (even scroll down the topbar or open the drawer, the USB connection closes, only still charging. When returns to the homescreen, it tries to reconnect, but still unknown.

    Since then I tried to do the following things:
    - Uninstall and install the USB drivers from Motorola
    - Restore Windows to an earlier date that the last given problem
    - Test different USB cables (including the original)
    - Connect in different pc ports
    - Test the USB cable to other devices, and worked perfectly, proving that the problem is not the cable or the computer ports
    - Clean the external storage cache and media storage and reboot
    - Format phone (twice, the second by Recovery Mode)
    - Clean the USB port of the phone
    - Connect with the MTP mode on and off, and the debug mode on and off

    And nothing of this helped me!
    08-15-2016 11:14 AM
  2. Leonard Davi's Avatar
    PS: it has no root, the sistem is the original from the facture. Yes, i'm the author of this, but i create a account now :3
    08-15-2016 11:36 AM
  3. sfoLAX's Avatar
    Hello. Welcome to Android Central.
    Thanks for registering.

    Just to be clear, how are you switching to MTP.

    Have you seen the changes with Android 6.0 :

    Inside Marshmallow: USB connection options http://www.androidcentral.com/inside...ection-options
    08-15-2016 01:21 PM
  4. Leonard Davi's Avatar
    via Config/develloper
    08-15-2016 01:42 PM
  5. sfoLAX's Avatar
    I don't think I can help.

    If no more replies here try the Android OS Discussion section, or say Hi in Introductions (Android Central Community) and explain it there.
    08-15-2016 02:10 PM
  6. Leonard Davi's Avatar
    okay thanks, i'll try it.
    sfoLAX likes this.
    08-15-2016 02:19 PM

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