1. AC Question's Avatar
    Hi my Google play store keeps sayig its stopped everytime I try and purchase anything on any app i have a Sony z5 can anyone please help me?
    08-16-2016 02:49 AM
  2. AlphaTango414's Avatar
    Try wiping app cache then try again. If problem persists, wipe app data and try again.
    08-16-2016 02:54 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?


    Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.


    If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.
    08-16-2016 03:22 AM

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