1. AC Question's Avatar
    I recently replaced the screen on my phone after cracking the original one. After fixing it, the double tap feature to wake up the phone works intermittently. When that does not work, I try the power button, but sometimes/a lot of the time that does not work either. When making a phone call, as soon as I hit the phone key, the screen blacks out and usually when I hit the power button it brings the screen back up. I can also get the phone to wake up by plugging the charger in.

    I read several suggestions and this is what I already tried:
    -- Factory/Hard reset my phone
    -- Took off the glass pretector although it was not covering any sensors
    -- I took the phone apart to see if there was anything loose, made sure the ribbon connected at the bottom was completely attached.

    What else can I try?

    Thank you for your help!
    08-16-2016 08:19 AM

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