Why doesn't mobile data work on my Galaxy Note 3?

A

AC Question

Galaxy Note 3
speakout7eleven (Rogers)
Calgary, Alberta, Canada

Telephone calls and SMS work okay.
Google Search and any internet apps work okay on WiFi but not when mobile data is switched on.

I have checked the APN and its settings that were installed when I activated the SIM. I have also added a new APN from details on Rogers' site that was advised to me by a support operator.

So why can I make and receiver calls and SMS messages, but switching on mobile data does not allow me to use any internet dependent apps, e.g. AccuWeather, Google Search, Internet (browser), Chrome, Firefox, etc. (Note: Firefox continually warns me that a target site does not have an up-to-date security certificate.)
 

Forum statistics

Threads
943,007
Messages
6,916,858
Members
3,158,771
Latest member
planeboy