1. AC Question's Avatar
    Over the past few weeks, I've noticed with some alarm that the shortcuts for a few apps that I have downloaded onto my phone (from the google play store) have been disappearing from the home screen of my samsung galaxy s6. The apps are still on my phone, but their shortcuts simply vanish. In fact, one app that I returned to my home screen last week just disappeared again this morning! This only seems to happen with a select few apps, and only to ones that were not already on the phone in the first place.

    What is the issue here, and how can I resolve it?
    08-17-2016 07:57 AM
  2. the tall guy's Avatar
    Hi, have you tried pinching out on the homescreen to make sure the shortcut hasn't just appeared on a different screen?
    08-24-2016 03:12 AM

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