1. AC Question's Avatar
    hi, got new Samsung Galaxy S7. Configure everything, transfer all my data from my old phone to new one. But unused my phone for 2 weeks until my old phone crashed, and forgot my new pattern to unlock it. How can i get it unlock?
    08-21-2016 05:04 PM
  2. sfoLAX's Avatar
    Hello. A few options.
    Keep trying and possibly Samsung still allows you eventually to log in with your Google account instead.
    You can factory reset it in Recovery Mode (all your data and settings will go) and you will then require your Google account to log in afresh (Factory Reset Protection protects stolen phones being sold this way)
    or use Samsung's Find My Mobile lock option to put a new lock without having to reset.

    https://findmymobile.samsung.com/


    Google's Android Device Manager

    www.google.com/android/devicemanager

    in theory can do the same thing, it works for me still, but a lot of people in the last year have found the new pin / password doesn't work for them and it's sort of, kind of an acknowledged issue
    08-21-2016 05:50 PM

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