Galaxy S7 edge - After today's update my device restarts and display goes black

[AC Question]

Galaxy s7 edge - after todays update my device restarts and display goes black.

after I updated my device today morning, the device restarted and the phone display went black. at times it works when i force restart.

is there any resolution for this problem.

Thanks in advance.

 

[B. Diddy]

Re: Galaxy s7 edge - after todays update my device restarts and display goes black.

Welcome to Android Central! Try booting into Recovery and wiping the cache partition: https://support.t-mobile.com/docs/DOC-28028

 

[shamir_sheik]

Re: Galaxy s7 edge - after todays update my device restarts and display goes black.

hi,
i tried wiping cache partition and still the problem has not gone.
is there any other alternative?

thanks in advance..