1. AC Question's Avatar
    After closing my account on Freedompop, I tried to unlock the phone. I made a mistake to wipe everything including OS and everything in internal storage. The phone is in the download mode, but the Kies can't access it with "Device not responding" message.

    1. I can see the Samsung Android in Devices. But can see it in Windows explorer.
    2. I have tried different Kies version.
    3. I have tried to download and install different Samsung drivers.
    4. I have tried different computers and different windows versions.
    5. I have tried different USB cables.

    Any other suggestions?
    08-25-2016 11:53 AM

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